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Retail, Trading & Wholesale

The complete toolkit for shops and trading businesses: products with stock, fast POS billing, sales records with PDF invoices, purchases from suppliers and reports.

Products & stockPOSSales & PDF invoicesBarcodes

✨What you can do

The complete toolkit for shops and trading businesses: products with stock, fast POS billing, sales records with PDF invoices, purchases from suppliers and reports.

ProductsSKU, category, brand, unit, cost price, selling price and reorder level.
Two ways to sellFast counter billing on the POS, or Sales → + New sale for named customers.
PDF invoicesPrint or share an invoice for any sale.
ReportsRevenue, number of invoices and top-selling products.

Your daily routine in 5 steps

  1. Units, brands, categoriesone time
  2. Add productsor import CSV
  3. Buy stockPurchases
  4. SellPOS or Sales
  5. Reportsdaily

This guide is for these business types

Watch ShopPerfume ShopBook & Stationery ShopRetail ShopSupermarketGrocery StoreClothing StoreElectronics StoreComputer ShopFurniture StoreHardware StoreCosmetics StoreJewelry ShopAuto Spare PartsMedical Equipment StoreFlower ShopPet ShopBakeryTrading CompanyWholesale BusinessImport & ExportCar ShowroomPrinting ShopManufacturingIndustrial ServicesGeneral RetailLadies Fashion / BoutiqueFootwear / Shoe ShopKids / Baby Products StoreToys & Gift ShopHome Appliances StoreElectrical & Plumbing StoreBuilding Materials StoreTyre & Battery ShopE-commerce / Online StoreMobile Accessories ShopUniform ShopKitchenware / Household StoreMusical Instruments ShopOptical ShopFuel StationAgricultural Supplies Store

🧭Where to click

Business Console
Overview
Sales
Purchases
Finance
People
Business
Settings
Your business name
Categories
Products
Units
Brands
Print Barcodes
Sales
Reports

Find your section

After you sign in, look at the left menu. Below the common groups you will see a section for your business: Your business name. Everything in this guide starts from the items inside it.

The common groups (Sales, Purchases, Finance, People, Business, Settings) are the same for every business and are explained in Getting started.

🚀Day-1 setup

Do these once, in this order, before your first day of work.

Add units, brands and categories
  1. Open Units → add what you sell in: pcs, kg, box, meter, litre.
  2. Open Brands and Categories and add the ones you deal in. You can add more any time.
Add your products
  1. Open Products → + Add product and fill SKU, Name, Category, Brand, Unit, Cost price, Selling price and Reorder level.
  2. Use Extra details (one per line, like Material: Cotton) for anything else worth recording.
Tip: Have hundreds of items? Use Import CSV on the Products page. Required columns: SKU, Name, Unit, Selling Price.
Bring in your opening stock
  1. Open Purchases → Purchases → + New purchase for each supplier delivery to add stock. See Suppliers & purchases in Getting started.

🛠️Everyday tasks

Click a heading to open or close it. Steps are numbered in the order you press.

Bill customers at the counter (POS)
  1. Open Sales → POS. Search by name or SKU and click to add.
  2. Choose the customer (or leave Walk-in Customer), a coupon if any and Cash / Card / Bank Transfer.
  3. Press Complete Sale and then Print receipt.
Record a sale for a named customer
  1. Open Sales (under your business menu) → + New sale.
  2. Choose the Customer and Product, enter Quantity, confirm Unit price (it defaults to the selling price) and set the Date.
  3. Save. You will see “Sale recorded.”
Print or send an invoice
  1. Open Sales and press PDF on the invoice row. Print it or save it and send it on WhatsApp or email.
Export your sales
  1. On Sales press Export CSV to download the list for Excel.
Print barcode labels
  1. Open Print Barcodes, select products and label counts, then Generate labels.
Handle returns
  1. Open Returns & Refunds → + New return and enter the invoice number. See Getting started → Returns.
Check performance
  1. Open Reports for Revenue, number of Invoices and Top-selling products.
  2. Open Analytics for sales by day, payment methods, expenses and net profit.

⚙️What the system does for you

  • Every sale creates an invoice, reduces stock and posts to your books.
  • Every purchase increases stock and records what you owe suppliers.
  • Low-stock and overdue-invoice notifications are created for you every day.

📈Reports & numbers

Report / numberWhat it tells you
RevenueTotal sales value
InvoicesNumber of invoices raised
Top-selling productsBest sellers by units and revenue
AnalyticsSales, expenses, profit and payment mix

Also open Analytics for sales, expenses and profit charts.

❓Common questions

My business is not named exactly like this.

If you sell products, this guide is yours. Your menu shows a section with your business name — it holds Categories, Products, Sales and Reports.

Can I keep separate stock for two shops?

Yes — add each shop under Branches and pick the branch in POS and Purchases.

Stuck? We are one message away.

Send us a screenshot on WhatsApp +974 3398 2304 and tell us what you were trying to do.

Help & troubleshooting